Edwin on does not show records
hello I have a DVR DHI-XVR4232AN-S2 and I have a problem with the recordas for 4 days , but the other days I have records can you help me What could happen with the 4 days of recordings that he does...
View ArticleHeath Phillips on does not show records
Hello, Although we do not support third party hardware such as your DVR DHI-XVR4232AN-S2, I would recommend double checking all of your record schedule settings and also the state of your HDD. Another...
View ArticleJer7of9 on IPC at 3mp but NVR says 2mp
Heres the deal. Internally I set IPCs to 3mp 2500x1440 and the cameras on monitor are 3mp and that makes me happy. But on NVR in encoding the highest select able resolution is 2mp 1920x1080 (the choice...
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LittleBrad on What is Anti Dither?
Anti dither is the interval between two MD event. If the interval of two MD event less than anti dither, device will treat as one MD event. For example, the anti dither is 5s by default. If the...
View ArticleHeath Phillips on IPC at 3mp but NVR says 2mp
Hi Gerald, I see where you purchased the PENDVR-EL8M4K recently, and I agree it does not make any sense as this recorder doers in fact support up to 4k resolution IP cameras. Have you called in and...
View ArticleJer7of9 on IPC at 3mp but NVR says 2mp
I will call SCK on Monday and let you guys log in to see what is wrong with encoding on Penta NVR. If anyone has any ideas over the weekend let me know and I'll give it a try. Thank you...
View ArticleJer7of9 on IPC at 3mp but NVR says 2mp
I found the problem. I mistakenly registered onvif cameras as private. When I went back to registartion and manually added cams from private to onvif, then the higher resolution choice appeared in...
View ArticleAxis User on Hybrid DVR (HYBDVR-FE016480) Can't 'Get Info' from AXIS P5514-E...
Hi, We're trying to use an Axis P5514-E IP camera with a HYBDVR-FE016480 DVR. The DVR finds the camera as type ONVIF, but when we try to Add Device as ONVIF and 'Get Info', we get a 'Time Out!'...
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Jose Malave on Hybrid DVR (HYBDVR-FE016480) Can't 'Get Info' from AXIS...
Verify that the camera is Onvif version 2.4 or greater. In the Axis camera there is an Onvif menu that will allow you to create a user, this is the user that you will use for Elite, Sibell and Prime...
View ArticleJose Malave on Account locked
Hello Joey, Unfortunately, I cannot support third-party hardware and do not have the steps to unlock your recorder. I suggest contacting SANNCE (http://www.sanncegroup.com/contact-us). Best of Luck...
View ArticleHeath Phillips on IPC at 3mp but NVR says 2mp
Good Morning, Thank you for sharing the information, glad you were able to resolve the issue.
View ArticleAxis User on Hybrid DVR (HYBDVR-FE016480) Can't 'Get Info' from AXIS P5514-E...
Hi Jose, The Axis P5514-E camera says the version for ONVIF is "Profile G, Profile S". Axis F/W version I'm running is currently 6.50.2.3, but the most recent one that I've tried is 8.30.1...
View ArticleJer7of9 on IPCs time keeps changing, playback out of sync, terrible playback
My IPC cams were changing their time and time zones no matter how many times I reset them. Plus the playback video was out of sync was usable with glitches in playback. If you have the same problem I...
View ArticleJer7of9 on IPCs time keeps changing, playback out of sync, terrible playback
Well soon after I typed the previous message 4 out of 8 cameras jumped ahead 12 hours. The minutes and the seconds are synced but the hour is off by 12 hours and a day ahead. The videos play but with...
View ArticleJose Malave on Hybrid DVR (HYBDVR-FE016480) Can't 'Get Info' from AXIS...
Please try again the chat so we may access remotely your computer and through your computer the recorder and camera and try some configurations.
View ArticleJer7of9 on Need IPC camera Firmware Update please
Need firmware update for IPC camera Model IPOD-EL3MPIR50 Build Date 2014-06-21 Onvif v2.4.1 Serial TZC4HX122W00094 Thanks Jer7of9@yahoo.com I had to do a hard reset hoping it would fix the TIME and...
View ArticleJose Malave on Need IPC camera Firmware Update please
Any and all firmware requests are to be sent to support here https://www.securitycameraking.com/sck-support-ticket.html
View ArticleHeath Phillips on IPCs time keeps changing, playback out of sync, terrible...
Hi Jer, I see in your account that there are several systems purchased. Could you be more specific, and tell me what model recorder you have and cameras? Also, we may need to upgrade the firmware on...
View ArticleJer7of9 on IPCs time keeps changing, playback out of sync, terrible playback
Purchased last week 8 Channel Pentabrid 4K 1U DVR/NVR Software system v3.218.0000001.1 Build date 2017-09-01 When I do manual check update on NVR it says "It is latest version" Of 8 cameras 3 fail to...
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