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Axis User on Hybrid DVR (HYBDVR-FE016480) Can't 'Get Info' from AXIS P5514-E IP Camera

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Hi Jose,

The Axis P5514-E camera says the version for ONVIF is "Profile G, Profile S".  Axis F/W version I'm running is currently 6.50.2.3, but the most recent one that I've tried is 8.30.1 (6/19/2018); same results (can't 'Get Info', status always a red 'X' in 'Remote Device' list).

I have added multiple ONVIF users to the camera, at all levels (Admin, Operator, Media User), again, same result.

I have tried adding the camera as protocol (a.k.a. Manufacturer) 'AXIS' and 'Onvif'.  Same thing happens...

One difference in your second screen shot above from our system:  We don't have the 'Auto'  'TCP'  'UDP' radio buttons.

I tried a chat, but no answer.  Will try again in a few minutes.

Thanks,
A


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