Jose Malave on HELP! Can't open backup AVI file
Jonathan, I suspect your computer not having the correct Codec to play the AVI, may I suggest VLC Player. I can also provide you with Technical Support, for this you can open a chat session found...
View ArticleJer7of9 on Need to enable motion detect for IP cams installed 2 years ago
Two years ago when I installed my NVR-ELM-8-POE-DH, I forgot to enable motion detect in some of the cameras ipod-el3mpir50. I tried hooking the camera up to poe switch and use ip detect tool but no...
View ArticleJose Malave on Need to enable motion detect for IP cams installed 2 years ago
The issue here is that the cameras on your NVR-ELM-8-POE-DH are isolated as the built-in PoE Switch will create its own network, this is done for security and bandwidth as all the bandwidth is kept...
View ArticleJer7of9 on Need to enable motion detect for IP cams installed 2 years ago
Wow either way its a lot of work. I sure messed up by not enabling motion detect on initial setup. I did hook up one camera to a poe switch. But could not detect the camera on my computer with ip cam...
View ArticleJose Malave on Need to enable motion detect for IP cams installed 2 years ago
You do not have to make a crossover cable that is only for accessing the recorder web interface if you do not have a monitor. Its the only way to do this change on your camera from old 2008 IP cameras...
View Articletubac on 6 gig drive work in my NVR-ELM-8-POE-8-DH?
I have a 2 gig drive in my NVR-ELM-8-POE-8-DH . Can I add a 6 gig to it or, can I replace the 2 gig with the 6 gig? thanks, Tubac
View ArticleJose Malave on 6 gig drive work in my NVR-ELM-8-POE-8-DH?
Each Sata Port will do up to 6TB each.
View Articletubac on 6 gig drive work in my NVR-ELM-8-POE-8-DH?
Thanks Jose. The manual for the NVR says storage up to 8TB, so I could install a 6TB and a 2TB? i wasn't sure whether the largest drive you could add was a 4 or a 6TB unit. The manual just says...
View ArticleJose Malave on 6 gig drive work in my NVR-ELM-8-POE-8-DH?
We have fully tested the 6TB drives and 8tb drives.
View ArticleJer7of9 on Need to enable motion detect for IP cams installed 2 years ago
In summary, I should be able to adjust the IP cameras from within the NVR POE software. If that's not possible then the software engineers need to work on that and then IP cameras would be user...
View ArticleJose Malave on Need to enable motion detect for IP cams installed 2 years ago
As I stated before this is something that we can assist you with remotely. All you need is a computer on the same network, an internet connection, a spare cat5 or cat6 cable to connect your computer to...
View ArticleJer7of9 on Need to enable motion detect for IP cams installed 2 years ago
I will give it a shot and call you guys. Thanks for quick answers. Jer7of9
View ArticleJose Malave on Need to enable motion detect for IP cams installed 2 years ago
Not a problem We will be back on Monday at 9 am EST
View ArticleJer7of9 on Need to enable motion detect for IP cams installed 2 years ago
Its late at night. Could not call help desk. Connected ip camera to separate POE switch. Connected computer to same POE switch. Connected internet to same POE switch. (all 3 are on the same POE switch...
View ArticleJer7of9 on Need to enable motion detect for IP cams installed 2 years ago
Jose I got it. I hooked computer straight to NVR cam port. Used Microsoft Edge browzer with 10.1.1.xx web service to adjust each camera. Rebooted and now everything is fine. Thanks for your help....
View ArticleJer7of9 on IPOB-AL2IRL550W won't record motion to NVR
Motion Detection I have the same NVR and had same problem. (not getting motion detect recording) My mistake was when I set motion detect to record, I set all cameras to record on cam 1. I simply had to...
View Articleyanyan on dahua dvr language problem
i want to change the language of dahua dvr to English, but there is no option in language box in the settings,itried to factory reset so many times but still same problem what should i do?
View ArticleJose Malave on dahua dvr language problem
Please contact Dahua for an English Firmware.
View ArticleDelmarie on admin password doesn't work
Hi, Yesterday my admin/admin username/password was still working on SmartPPS. Today it tells me it's the wrong password. How do I fix this and why would this happen? Thanks.
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