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Jose Malave on login return time is up with foscam fi8620

Unfortunately, these FOSCAM's seem to not have the correct Onvif Version if any Onvif protocol at all. Please contact FOSCAM to see if there is a firmware update that will help you add these cameras to...

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Jose Malave on TVI DVR recording

Andy,   The recorder will start overwriting the footage as soon as the recorders drive is full. Because the drive can be 250gb to 8gb and in many cases higher than this if you have a unit that allows...

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MarkD on Sibell Mobile App 1.3.3 not working after iPhone 6s upgrade to IOS...

Hi, My Sibell Mobile App 1.3.3 (current version) quit working after my iPhone 6s was upgraded from IOS 10.3.1 to IOS 11.4.1 I deleted and reinstalled Sibell Mobile. When opening the app, it immediately...

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Heath Phillips on Sibell Mobile App 1.3.3 not working after iPhone 6s upgrade...

Hi MarkD,  Since this is the newest version of iOS the app may need to be updated. This is the first we have heard of an issue. We will work on doing some testing here and updating the app if necessary...

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MarkD on Sibell Mobile App 1.3.3 not working after iPhone 6s upgrade to IOS...

Hi, Thanks! I loaded "SuperLive Plus" and it is working just fine. 

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Badger on Hik Vision offline after changing internet provider

Hi Jose, Thank you for replying so quickly.  Sadly I am not one of your customers so any articles would be great.  Like I say I am a technophobe so need real basic terminology:-) 

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Mark on NVR with 6 Character Password Limit

We have one NVR (NVR-ELE8M-P4K) in our system that seems to have a 6 character PW limitation. Everything else in the UI looks the same as the rest of them on the property. Is this a firmware upgrade...

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Jose Malave on NVR with 6 Character Password Limit

Every model is different. I also would discourage you from downloading firmware outside of our normal procedures as you may end up bricking the recorder. To make a firmware request send an email to...

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EdwinHL on NVR integration with other IP devices

Good day, I´m wondering if connecting a fingerprint reader via ethernet cable (TCP/IP comm) to an NVR, and then the NVR to a switch i could acces the fingerprint reader through the switch? If someone...

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Jose Malave on NVR integration with other IP devices

Hello, First of there is no compatibility with our readers and our NVR's, these are used for Access Control Systems such as our Elite Access Control Boards and DX Access Control Boards. Adding this...

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EdwinHL on NVR integration with other IP devices

Hello, and thanks for the quick answer, here´s the model of the reader i have used before: Brand: Zkteco Model: Bioterminal F19 - attached to this message Basically, what I wanted to do is to connect 2...

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Mark on NVR with 6 Character Password Limit

I will get that information this weekend. Thanks!

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Jose Malave on NVR integration with other IP devices

That is not going to work as a recorder with a second network card or an internal PoE switch will isolate the devices connected to it. 

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Trevor on Sybell app not working

Just installed new Sibell NVR and the latest version of the Sibell app on Android.  No matter what we do we are unable to get the app to connect to the NVR.   1) Port forwarding is enabled and...

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Jose Malave on Sybell app not working

Hello Trevor, This sounds like you need technical support from us. We can do a remote session to this location and check your Sibell Recorders settings and Modem/Router. Please open a chat here or give...

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pobill19 on dx series 2 door controller remote reader

How can I program a remote card reader on a separate dx series 2 door controller to activate a door relay on another 2 door controller? I need a remote card reader on same lan but separate location to...

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Jose Malave on dx series 2 door controller remote reader

Add both DX board to your DX Access Control Software and then add your rules. You can have multiple boards on your software. As long as they are on the same network you will be able to program them. 

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magnum12pm on Connect Sibell NVR to Internet with wifi

I know this is an old post, but I have done this by placing a router in the garage thats bridged by wifi to the router in the house.  I this plugged the NVR into the garage router.  It works perfectly...

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anacommsystems on dewarp fisheye images

I have a customer with a  16 Channel Sibell 1U 4K NVR with 16 POE Ports Sku: NVR-SB16M-16P He has a spot he need a fisheye camera can the NVR dewarp?

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georgesarge70 on New here!!!

Hello Everyone, I am new to this forum. Looking for best home security camera suggestions. Hope I"ll get some best suggestion here. Thanks in advance

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