Jose Malave on Admin Password Reset
Rakesh, You will need to open a chat here "LIVE CHAT" or give us a call at 866 573-8878 option 3 for Tech Support. Be sure to have proof of purchase an email associated with your account will also...
View ArticleHeath Phillips on Best Practice Regarding Incorrect Date and Time on Sibell...
Hi Andy, If you have Sibell IPC's paired with a Sibell NVR then the cameras should sync their time with the NVR. If that is not happening then I would recommend looking for a firmware update on the...
View ArticleJer7of9 on Anyway I can Download 12 hrs from one camera easily?
I have a customer that wants me to download 12 hours from one camera to a thumb drive or a computer. Using SmartPSS I can only download one hour at a time with out any glitches. I know that a usb at...
View ArticleHeath Phillips on Anyway I can Download 12 hrs from one camera easily?
Hi Jerry, It is always best to do 1 hour at a time. IN regards to watching 12 hours of footage, the only real option you have is FF unless of course you were recording motion then you could skip...
View ArticleRakesh Jawale on H.264 DVR Is restarting automatic on 5 mint
Hi my H.264 dvr restarting automatic how is solve this problem
View ArticleHallool on Restart without controller`
How can i restart dvr without controller , my dvr admin account has been locked.
View ArticleHeath Phillips on H.264 DVR Is restarting automatic on 5 mint
Hi Rakesh, Can you tell me the model number of the recorder you have? Along with some order information? Thank you.
View ArticleHeath Phillips on Restart without controller`
Hello, Can you please provide me with your order number or email address so I can take a look at your invoice? When did you purchase the equipment?
View ArticleBadger on Hik Vision offline after changing internet provider
Hey guys, I changed my internet provider yesterday and now my CCTV is showing offline when trying to connect via the mobile phone app. Can anyone help at all please? I am a little bit of a...
View ArticleBadger on Hik Vision offline after changing internet provider
It shows offline (0x1007) I have re-booted my router and that hasn't worked
View ArticleJose Malave on Hik Vision offline after changing internet provider
When you changed your Router, your IP address changed as well as any Firewall Rules. You will need to port forward your recorders IP address with the ports that are shown under its network settings....
View Articlesecureman3000 on Ip camera security concerns
I purchased a generic brand wireless IP camera with Chinese instructions, so would appreciate any help. I can see the feed from the camera on my phone & PC using the software provided, but when I...
View ArticleBadger on Hik Vision offline after changing internet provider
Hi Jose, Thank you for replying so quickly. Sadly I am not one of your customers so any articles would be great. Like I say I am a technophobe so need real basic terminology:-)
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Jose Malave on Ip camera security concerns
Security is a major concern especially if this camera is in an environment that should not be available to the public. I would check to see if this camera meets all your needs for your location. Seeing...
View ArticleEric Wilson on Help, advice analog camera
Hello seccam, For a 2mp Dome camera with a wide angle, fixed lens without a motor and having built in LED's that provides up to 65 feet of infrared, I would highly suggest the following quad...
View Articleandydel on TVI DVR recording
I have 8 cameras recording 24/7. Does a DVR re-record over content, if so how many days of recording does it hold before re-recording over it? Is there a standard figure?
View Articleadbradne on login return time is up with foscam fi8620
Hello all, I have an nvr-elt-4 with 1 mini dome working perfectly. I got a couple of used foscam fi 8620 and wanted to see if they would work with the nvr. when I try and connect them it tells me...
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