Mark on Missing camera from remote view (recent issue)
I have used TechProSS Lite and SmartPSS for many years and recently one of my camera views disappeared from view. I still have the view on the local monitor. Not sure what has changed... I don't...
View Articlemuddywaters on Webserver Help
I bought a 2 door controller and combination keypad/reader and it works great. I keep seeing semi vague references to a webserver capability built into the board not to mention the name of the...
View ArticleJose Malave on Webserver Help
Hello, The DX boards do have a Webservice, we promote the software as it has all the features. You can, however, find the Web Service Enabler on our Downloads page. Windows | Web Service Enabler...
View ArticleJose Malave on Beeping in DVR of CCTV cameras.
Hello, There are many reasons why a board would beep, one major reason is a faulty hard disk drive. After you disconnected it beeped because there was no drive present. I would suggest checking the...
View ArticleJose Malave on Missing camera from remote view (recent issue)
Mark, At first, I would have checked the connections on this Wireless Camera but since you explain that you can see it locally and not on the Smart PSS software. I strongly suggest getting in touch...
View ArticleTommy on HDOB-AL5IRZ IR LED's
All, I am mounting 8 of the HDOB-AL5IRZ cameras on the side of a metal building. I noticed that the IR LED's are reflecting off the building and washing out the camera's view. Any tricks to stop this...
View ArticleLittleBrad on HDOB-AL5IRZ IR LED's
Hello, When dealing with an issue like this you would ant to adjust the cameras as much as possible to eliminate the issue naturally but there are also settings in the camera OSD such as Smart IR...
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LittleBrad on How to add an "onvif" user on PRIME IP cameras.
Hello, Please find the attached image that will show you the steps to take to add an "onvif" user in a PRIME IP camera. Thank you
View ArticleBendi on Black screen
Hi, I have 4 cameras at home and all of a sudden 1 cam displayed a black screen with only the date & timer running. What do you think is the reason of this glitz? Thank you.
View ArticleJose Malave on Black screen
Hello, Please state Make and Model of both the Recorder and camera.
View ArticleSpacedCowboy on Replacement keys for the -64 NVR ?
So I bought a 64-channel NVR back in March 2016, and a few months ago I had a hard-drive failure. I'm finally getting around to doing something about it, and I can't find the circular barrel-type key...
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This Old Prepper on Sibell NVMS Software
I am using the Sibell viewer on two locations. Both have been working fine but one location has started the following issue When I am viewing multiple cameras on location two, I see all of the cameras...
View Articleanc6802 on jQuery out of date. Failing PCI scans
I have a tridvr-pre32c installed on our Network and I recently failed a pci-dss compliance scan because the DVR uses the older 1.7.1 version of jQuery. Is there an updated firmware that is using 1.9.0?
View ArticleJose Malave on jQuery out of date. Failing PCI scans
For firmware requests please send an email to Support.
View ArticleQuinten on MJPEG URL
What is the MJPEG URL for the Security Camera King IP Camera? I am using a 3rd party software to interact with skype but can't seem to find the MJPEG for the camera anywhere.
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