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1dwn5up on Saving a day on NVR HD

I have a 16 Channel NVR (NVR-ELE16C-P4K).  Can you save the data on the harddrive so it doesn't overwrite it for a particular date?  I know I can back it up, but I wanted to know if this is possible.

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Jose Malave on Saving a day on NVR HD

In your recorder you can select the video and lock the video from being overwritten. Here is a snapshot of the video lock button.   

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Jose Malave on TRIDVR-ELE32 Users can't do PTZ unless they have system...

Firmware requests must be sent to our support ticket or requested via the chat system.  I have started an investigation on this manner. For now please open a chat session and I can assist on a possible...

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dwilson on TRIDVR-ELE16C DAV files not converting correctly to AVI

I pulled some clips off my TRIDVR-ELE16C NVR to my windows PC and I'm trying to use the stand alone player to convert them to avi. I'm using player version 2.11.5 and it reports my 56 second clip as...

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anacommsystems on Cant find Sibell Mobile on Apple app store

why cant you go to the Apple app store and search for Sibell mobile. I installed a Sibell DVR yesterday and the customer has 2 iphones and ipad and all devices when you go to the app store and search...

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Heath Phillips on Cant find Sibell Mobile on Apple app store

Good Morning,  I went around the office and checked on 2 different iPhones, 5s and 6+, and both of them found the app in the app store. Also, neither of which ever had the app installed previously....

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SpasticSlug2 on TRIDVR-ELE32 Users can't do PTZ unless they have system...

Online Chat confirmed I have the current firmware.

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anacommsystems on Cant find Sibell Mobile on Apple app store

When we installed the system 2 iPhones and 1 iPad could not find it be searching for Sibell and Sibell mobile. At my office I have 10 mac I have a iPhone and I pad and could not find. At my house I...

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Heath Phillips on Cant find Sibell Mobile on Apple app store

I just tried it from another iPhone that has never had the app installed and it found it both ways "Sibell" and "Sibell Mobile". I will have a video made for you from a phone that has never installed...

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btanner619 on Sibell P2P

Having an incredibly hard time trying to get P2P to work on this device. I have activated NAT on NVR. The instructions tell you to go to http://www.autonat.com to active account but it looks like the...

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anacommsystems on Cant find Sibell Mobile on Apple app store

hello Heath thanks for all the replys. Im not sure what im doing wrong then. I mean its pretty simple go to the app store and search. I have a ipad at my office right now and can not find it. i search...

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Jose Malave on TRIDVR-ELE32 Users can't do PTZ unless they have system...

Unfortunately the PTZ Controls and Admin Permissions are tied to the same permissions category.  

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Jose Malave on Cant find Sibell Mobile on Apple app store

Hi,   Please ensure that you have selected the correct selection. iPhone Only should be selected in order to see the apps or simply select All.  You can also click on this link from your iPad to...

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Jose Malave on Sibell P2P

You must use Internet Explorer or Safari (Mac only). On the autonat domain you will use the recorders SN and the credentials you have set for the admin account.  

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anacommsystems on Cant find Sibell Mobile on Apple app store

hello Jose Thanks for the reply Yes be default my iPad was set for IPad apps only I switched to search for iPhone app and found thats so must for all the support

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anacommsystems on Off site backup of Sibell system

I have a customer wanting this system 8 Channel Sibell Mini 1U NVR with 8 POE Ports   Product# NVR-SB8ME-8P He was wanting to know if he could have is backup locally as well to a cloud server offsite....

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Jose Malave on Off site backup of Sibell system

You would need to use an FTP server. The recorder would not have any knowledge of the capacity or state of the FTP server and the files would be exported on a scheduled manner. 

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Jose Malave on Cant find Sibell Mobile on Apple app store

Its my pleasure.Let us know if you need anything else. 

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gomezpjj on ACP-DXEL1 Board - How to delete swipe records

Is there any way to reset this board to a factory default state ? How can you delete old swipe records ? Thanks.

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SpasticSlug2 on TRIDVR-ELE32 Users can't do PTZ unless they have system...

I also discovered today that the ip filtering settings don't work.  Enabling the filtering and setting trusted or blocked sites doesn't seem to do anything, even after a reboot.  Is there hope that a...

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