Hi,
i really need some help with this. I am a Mac user and unfamiliar with all things PC.
I need to replace my old Windows Vista laptop with a new Windows PC to setup and troubleshoot ONVIF ip cameras hooked up to the built in switch on my Elite 8 camera with 8 port built in POE switch I bought here.
One of my big problems has been getting tech support to be able to check my ip cameras attached to the built in poe switch on my Elite series 8 POE switch NVR with my current old PC running Vista. As you know, for Tech support to check an ONVIF camera plugged into the built in switch you have to run an Ethernet cable from the PC to the switch to check a camera plugged into the built in switch. To take advantage of your great tech support the PC has to be able to support wifi at the same time it is hardwired to the Poe switch via the RJ 45 port otherwise my computer cannot be accessed by tech support via logmein123.com. So a few questions:
1.So are all new Windows laptops capable of connecting to the Ethernet and wifi simultaneously?
If not, how can I tell from the specs which one is capable?
2. Intel or AMD processor, does it make any difference to camera setup?
3. Any particular version of Windows? Is 7 better than 10 for instance?
Thanks,
Tubac Tom