Jokasig:
This happened to mine also many times. I was told hard drive issues. Replaced hard drives. Still does it. Heath sent new DVR...still does it. It is a defective product. I am curious why they said they were not aware of such a problem as we worked on this for a very long time. Mine is the same model. I am looking for someone to give it to that will not use the internet to access it. As long as you don't try to access with sibell mobile or any (cms2) other software it should be ok. It is a bad model is my opinion. Still under warranty but I don't think that will get us anywhere. If you find a solution, please let me know as I like all the features of this machine and would like to keep it and not spend more money getting a comparable model that does not have the defect.