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TroubleFreeSecurity on Few Issues Configuring TVI based system.
Heath Phillips said Morning Matt, I was the tech that sent you the email stating that I put my email address in and got the email verifying my settings were correct. I also sent you an image showing...
View ArticleTroubleFreeSecurity on Few Issues Configuring TVI based system.
I wanted to add a few things: 1) I've tried updating the USERNAME to usernames on the DVR (such as admin), that didn't work. So I went back to using just email there. I took a screen grab to show...
View ArticleHeath Phillips on Few Issues Configuring TVI based system.
Instead of logging in through the CMS software, try using the web interface via Internet Explorer. That is how I did it and got the email successful... Only thing else I can think of.
View ArticleDan Maresca on Few Issues Configuring TVI based system.
Since you are getting an error you could also be black listed. go to MX tool box.com and then black lists and see if the public ip of the location comes up on any server. If it comes up on any of them...
View ArticleIce199 on OB-CM1200IRVW Focus Issue
I bought two of these cameras on Aug 10, 2015. I am having a problem with one of them. The camera is a varifocal lenses but will not focus properly. I have tried zooming out all the way to focus no...
View ArticleDan Maresca on OB-CM1200IRVW Focus Issue
Hello, I would try a half a turn at a time and see what happens. If that is still not working for you there maybe an issue with the camera. Next time you contact us back you should use chat support...
View ArticleTed on Analog to Digital Conversion
I found a site that explains the issue a little. Most cameras coming from Asia (as most do) are set to 50Hz by default. Since U.S. systems run at 60Hz, you can see the flickering effect in lighting....
View ArticleTroubleFreeSecurity on Few Issues Configuring TVI based system.
Dan Maresca said Since you are getting an error you could also be black listed. go to MX tool box.com and then black lists and see if the public ip of the location comes up on any server. If it comes...
View ArticleTroubleFreeSecurity on Few Issues Configuring TVI based system.
Decided to check it against my IP (since I'm also w/ Comcast), and I have same 3 blocking. I'm ABLE to send emails out w/o any issue. I went ahead and wrote the 1 that allows me to do, the other 2...
View ArticleHeath Phillips on Few Issues Configuring TVI based system.
Morning Matt, Thank you for the update. I am really not sure what else to do here, everything worked with my email address, so we know this is not a hardware issue. I will test on my side to see if...
View ArticleTroubleFreeSecurity on Few Issues Configuring TVI based system.
Heath Phillips said Morning Matt, Thank you for the update. I am really not sure what else to do here, everything worked with my email address, so we know this is not a hardware issue. I will test on...
View ArticleDan Maresca on Few Issues Configuring TVI based system.
Being blacklisted means no email server will get an email out from that ip address. The DVR acts as a email server. Until you get unblacklisted it wont work.
View ArticleTroubleFreeSecurity on Few Issues Configuring TVI based system.
Dan Maresca said Being blacklisted means no email server will get an email out from that ip address. The DVR acts as a email server. Until you get unblacklisted it wont work. Well that is a doozy....
View ArticleJer7of9 on TriDVR-EL8 8Ch 1.5U Firmware update?
Looking for Firmware update for my TriDVR-EL8 8Ch 1.5U Tribrid HD-CVI/CCTV Realtime 1080p DVR Device HCVR Record Ch 8, Alarm in 8, Alarm out 6, System Version 3.210.0000.0, Build Date 2015/02/06...
View ArticleHeath Phillips on TriDVR-EL8 8Ch 1.5U Firmware update?
Morning Jerry, I do not have this firmware pon file. I will request it and PM it to you. Thank You.
View ArticleDan Maresca on Few Issues Configuring TVI based system.
Unfortunately you would have to have Comcast do that then. If they wont do that I would try to force the modem to get an new ip by leaving it off or resetting it, maybe even both. Another thought is...
View Articlesilentpercussor on Firmware updates
Just looking through the site and I see that there's new firmware for the SIP-EMVD-21-4R and ELI-SIP-EB21-4R. I was just wondering if there are any firmware updates for the following devices:...
View Articlemrkuchuk on Firmware updates
We do not share any firmware updates on our website since it is a very delicate process that can easily brick a device. We prefer to do the update for our customers by ourselves. If you think you need...
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