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Jose Malave on dhnetsdk returns error When trying to play back

Please contact Flir for Technical Support.

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jguay64 on ACR-DXRF21 Wiring/programming

Help i have the ACR-DXRF21 connecting into the ACP-DXEL4. I cannot get the keypad to work with the controller, it appears that the key pad is acting like a stand alone unit but I want it to just send...

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Jose Malave on ACR-DXRF21 Wiring/programming

Please take a look at this Starter Guide Video here  You will need to enable some items and then set the card field as the code for this user.

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MrDeepFreeze on Only first few minutes of video being downloaded

My NVR is set to save video in 15 minute segments.  When downloading a segment that should be 15 minutes long it is actually only about 2 minutes long.  I'm using Smart PSS.  Why can I not download the...

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jguay64 on Won't upload to controller

I go through all the steps: search and find my controller, set up departments - personnel - access groups and so on. When I go to upload the info to the controller it tells me that the communication...

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Jose Malave on Won't upload to controller

I am assuming that you are speaking about the DX Software and the DX Board. Please state all necessary data including model numbers and software used as well as OS on your computer and any A/V...

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Jose Malave on Only first few minutes of video being downloaded

Please contact us at 866 573-8878 option 3 for Technical Support or open a chat here “LIVE CHAT“ as the issue is abnormal and requires more troubleshooting than a post can provide you. 

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Craig on E-Mail config settings

My web service browser stopped sending email when I changed internet providers a while ago.  The analog Elite 016480 feeds the wifi just fine, but I forgot about the email. Do I input the 'canyouseeme'...

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Jose Malave on E-Mail config settings

Craig,   I am completely confused, are you just saying that you cannot see your recorder remotely or are you looking for support on how to set email alerts?

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Datawarrior on How to estimate labor cost

So basically I want to know if there is a standard formula that others are using to calculate labor cost. I was thinking about experimenting with some different ways of charging . I know a lot of...

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Jer7of9 on Explain how Face Detection works and how to set.......

I know its for Camera 1. I know there is a min box and a maximum box. But what do they do? How do you use them? I tried to use Face Detect but I can't get is to record a face or any snapshots. Thanks...

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dismas on Password Incorrect in Browser

trying i can ping ip of the nvr on the local network but when i try to login on the browser it says username or password i incorrect yet i can use the same password to login to the nvr directly

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cctvman47 on Camera power requirements

Hi got a 8ch dvr which is powering 4 camera with a 12v 2amp adaptor if I want to add more cameras is the 12v adaptor enough to say power 6 cameras I would appreciate some help please 

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Jose Malave on Camera power requirements

For this many cameras, I would suggest this here PWR-8 if you have siamese cables or the PWR-MINI-8 if you have plug and play cables. Please give a call to our Sales Professionals at 866 573-8878...

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Jose Malave on Password Incorrect in Browser

I have moved your post to its own topic as that old post has been completed, Please state what recorder you are using (model number) as well as the browser and operating system. 

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pangus on Password Incorrect in Browser

Jose, Model EL016480, purchased 2013 Web Service 2012 Internet Explorer 11, compatibility, trusted site mode Windows 10, pro I'm just trying to get the dvr alert emails to make it through the...

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Jose Malave on Password Incorrect in Browser

Please take a look at this article here  https://www.securitycameraking.com/securityinfo/sending-snapshots-by-e-mail-from-a-dvr-when-triggered-by-motion-events/   Focus on the email portion of it. You...

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mbkerk on Wireless IP Cam direct to Tech Pro viewer?

Can someone either tell me if it is possible to see video from a wireless IP camera (IPOB-EL2IREW) directly to the Tech Pro app... and either explain set up steps or point me to a video or instructions...

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Jose Malave on Wireless IP Cam direct to Tech Pro viewer?

With either a wireless network or LAN connection all you need is to port forward the same ports as if it where a recorder, Please keep in mind to obscure the default ports which are HTTP 80 and TCP...

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Jacey on Retrieve older recordings?

I wonder if someone might help me with a query. I have a Vistron "AHD.DVR-4V" CCTV system which is set to record and review over a 30 day period. The unit contains a hard drive which I suspect is way...

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