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West Coast Jones on "SIP-EMVD-21-4R recording problem"

Hi Dan, Hybrid Federal Model: HYBDVR-Feo16480 FYI, below is what is on the DVR’s Info, system, menu screen. Device Model: DVR Record CH: 32 Alarm In: 16 Alarm Out: 6 Hardware Version: V2.0 System...

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West Coast Jones on Connecting cameras of differing power

Thanks Dan, Indeed I am looking for a guaranteed fix without risk of damage to the POE switch, or cameras and DVR for that matter. For the price of SCK's "5 Port Gigabit Switch, Product #Switch-5G" I...

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mbkerk on Smart PSS and Mac OSX Playback Issue

What OS and version are you using? How do you have the DVR setup to record, and are you viewing on local network or remote? Hi Dan, I'm using Mac OS X El Capitan 10.11.3 I have whatever version of...

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mbkerk on Power supply

With all due respect, amperage and voltage are separate issues. the power supply will supply 13.8 volts to as many camera's as I hook up to it until i exceed the 10 amp rating of the power supply... at...

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Dan Millard on Connecting cameras of differing power

My pleasure,   You could hold more IPPTZ-EL2MPL-12X-Mni-O on Switch-5G just fine.   The article is a bit fair bit older and should still be accurate for that camera regardless.

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Dan Maresca on "SIP-EMVD-21-4R recording problem"

Good morning,   can you delete the camera off dvr? Re-verify the camera is holding the settings then re- add it to remote device.  Also please recheck logs on dvr for any error codes. 

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Dan Maresca on Smart PSS and Mac OSX Playback Issue

Do you see anything in the error logs of the dvr?

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Dan Maresca on Power supply

You psu is a at least 1 volt over average for our equipment PSUs.  I would say it won't torch it immediately, but over time it may shorten the life.  Use at your own risk of damage to the equipment.  

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mbkerk on Smart PSS and Mac OSX Playback Issue

Nothing that stands out to me. On RARE occasions I can drag the "shuttle" to where I want to view, but it usually just snaps back to where it was.  

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mbkerk on Power supply

Thanks for your input Dan. I dug around and found somewhere that the input power is 12V +/- 10%. That only gives me to 13.2 V. I will investigate weather I can turn my power supply down a little. This...

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mbkerk on Power supply

Astros power supplies are more expensive, Should have been Astron!

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Dan Maresca on Smart PSS and Mac OSX Playback Issue

Do you see this behavior on any other devices talking to DVR? If you have other pcs you can test with that would be great. We need to isolate the issue to dvr, computer, or network. Also does anything...

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Dan Maresca on Power supply

I saw them on ebay  maybe sell them there if you are not using them, craigslist.

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mbkerk on Smart PSS and Mac OSX Playback Issue

It doesn't play well on my iOS app (Techpro) either. I have not investigated that enough yet. I will try from the DVR interface later this afternoon or evening.

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mbkerk on Smart PSS and Mac OSX Playback Issue

I tried using the DVR Interface and a mouse to control playback. Even that method has unsatisfactory results. I can search a channel using motion (I have all channels set to record on motion only) and...

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Heath Phillips on Smart PSS and Mac OSX Playback Issue

Is it possible for us to try firmware? I have seen this issue once before on one of our HYBRID units, and firmware seemed to clear it up. Was not the exact issue, but close enough I am willing to try...

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mbkerk on Smart PSS and Mac OSX Playback Issue

I'll get right on it...

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Jessica on "SIP-EMVD-21-4R recording problem"

Hello! The information you have provided has been very useful!  My theory is the camera needs an update to be more uniformly compatible with that system, but before we get into that tough stuff, I...

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West Coast Jones on "SIP-EMVD-21-4R recording problem"

Howdy Dan & Jessica, Thank you for the replies! Is there an order I should follow to implement the instructions from you?  That is, the order these instructions should be done and/or checked for...

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West Coast Jones on Connecting cameras of differing power

Thanks again Dan, I am working with Dan Maresca & Jessica to resolve recording issues on my SIP-EMVD-21-4R camera right now and will try to resolve that before moving forward with the audio...

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