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Dan Maresca on Missing channel names in SmartPSS

I see what you mean now. I will take it up to see if we can get a software fix. Can you tell me what IP cameras you are using? 

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Nomad on IP cameras go offline every other day and require manual delete / add

 I have a 8 channel NVR fully populated (5 IP Network Indoor/Outdoor IR Bullet Security Camera and 3 2 Megapixel ONVIF TP Series IP Long Range IR Bullet Camera) with an external POE switch. Here is a...

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Dan Maresca on IP cameras go offline every other day and require manual...

Hello,   What NVR do you have?  How far is the cable from nvr to camera? 

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Nomad on IP cameras go offline every other day and require manual delete / add

My NVR info: 8 Channel 4K NVR [#NVR-ELE8M-4K] System Version:3.210.0002.0, Build Date: 2015-06-17 I am using 100' cables that I received with the package for most of the cameras. ONVIF cameras are very...

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tronicextreme on CCTV kits,HD Cctv kits,Home CCTV Kits,Security Cameras

Tronic Extreme was originally formed in 2008 and is now one of the UK's leading suppliers in CCTV and ePos Equipment. As an always expanding Business, we are constantly looking at improving and...

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tronicextreme on CCTV kits,HD Cctv kits,Home CCTV Kits,Security Cameras

Tronic Extreme was originally formed in 2008 and is now one of the UK's leading suppliers in CCTV and ePos Equipment. As an always expanding Business, we are constantly looking at improving and...

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Dan Maresca on IP cameras go offline every other day and require manual...

We have seen a glitch where the NVR auto reboot will sometimes not be able to log back into the cameras. The fix is a user initiated reboot, and to disable the auto reboot under maintenance. 

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mlandry on Recordings to USB

2 Megapixel ONVIF IP Long Range TP Series IR Varifocal Bullet   I would like to know if there is a way to view recordings saved to usb drive other than thru IP address. I am using the camera at a...

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Nomad on IP cameras go offline every other day and require manual delete / add

Thanks you Dan, I noticed it was set to auto reboot every Tuesday. I changed it to Never and hope it solves the problem. I keep you posted. Thanks again.

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Dan Maresca on IP cameras go offline every other day and require manual...

Yes please let us know.

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Jose Malave on Recordings to USB

Unfortunately the USB when formated to work on this camera (IPOB-TP2IR150L2812-B) it fuctions the same way as the internal Drive of a recorder. The data is not recoverable by means of a computer. You...

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eccox on DVR losing accounts and programmed passwords

I have a LT4120MHD DVD that has recently started erasing added accounts and changed passwords. I have restored the new accounts and passwords but they only last for several weeks and changes everything...

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Heath Phillips on DVR losing accounts and programmed passwords

Change network settings.  IP Address HTTP + TCP Ports   Keep in mind once you do this you will need to reopen the ports for remote access. 

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Dan Maresca on DVR losing accounts and programmed passwords

I have seen this before. It maybe that the board is failing or the operating system is corrupt. You should have us remote in and do a factory reset on the unit and set everything back  to see if that...

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rrondinella on 3MP Network IP Motorized Varifocal Vandal Dome Security Camera...

Dan,   I'm still waiting for tech support to get back to me.    Would rather have me return the entire system back to you for a refund?   Robert

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Dan Maresca on 3MP Network IP Motorized Varifocal Vandal Dome Security Camera...

Hi Robert,   as discussed I will call you first thing in the morning. 

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mbkerk on Motion Detection Settings Questions TRIDVR-ELE8M

I am starting to figure out (and fine tuning) my motion detection settings to my liking. I understand now the importance of the sensitivity setting... a couple of notches one way or the other make a...

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Kz2wz9sl on recommendations to upgrade old DW DVR

i have a "Digital Watchdog Vmax 960H Core 8-cams" for home use. the cams are Northern IR960 types with BNC connectors. this DVR doesn't have network backup capability so i can manually or schedule...

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secure1 on Need Fail Secure Door Strike

I've sent emails to support but no response. I'm hoping someone looks here as I bought two door strikes that are advertised as fail-secure but they are unlocked when there is no power: ACDS-DX1500SE...

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secure1 on Need Fail Secure Door Strike

I spoke with support and the problem was that the locks can be configured for fail-safe or fail-secure and they came fail-safe. To change this, there are two screws on the side where the label is that...

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