Hi Jessica,
Got the firmware updated per your great instruction.
Set settings by login to camera, noted that some do not seem to stay? Look at them after settings made and saved and see default settings back?
Can not make any settings through the DVR menus that stay. Also still have that error message of camera not configured when 1st enter that cameras DVR settings menu. I am able to make settings to my other IP camera via the DVR menus, at least on the one I show having problems on cam 17.
Also still no audio on this camera.
I will upload photos of what's going on after updated camera FYI.