My problem is that my ELI-SIP-EMVD-21 camera is not recording reliably.
[This new topic I hope helps clear up and older forum post topic I made called "IP cameras have missing recording blocks, cctv".
That topic started getting pretty convoluted with side issues. I am going to try and keep the subject of this topic to the recording issue with this camera only, and deal with the hook up of 2 IP cams to 1 ethernet port, and the audio issues with this camera in separate topics in the forum.]
[1] Here is a rough schematic of my setup FYI:
Note that the LAN is not connected, separate problem being worked on in a different forum. However it is not needed for the DVR/NVR to record my IP cameras. I can connect the camera to the LAN for configuration as detailed in the notes in the schematic.
[2] Below is a photo of the recording skips in the 24/7 recording:
The 24/7 recording was good for several hours prior to this photo, and after. The problem seems to be worst when I am doing the search feature on the DVR/NVR. The recording skips outside of the time I am reviewing recordings using the search feature, are not as several as seen here, but made up of short single recording skips of +/- a minute at a time, helter skelter through out the night or day.
[3] Below are the DVR/NVR menu settings for this camera:
Note that 17 was entered in the box to the right of Channel, and this is the message you get. I make my Image settings to this camera via the Web Service, can not seem to do it from this shown menu. And the camera was configure remotely by a SKC help Tech during a remote session shortly after I received the camera prior to hooking it to the DVR.
[4] FYI below is the menu when camera 18 is entered into the box, this cameras is my only other IP camera and is doing fine. Its settings can be done here.
[5] Below is the Encode menu from the DVR:
I have been also setting this info into the camera via the Web Service, but this menu above seems to allow use. But for some reason the Frame Rate in the above menu only allow a rate from 1 - 12. I set the frame rate at 30 fps at the Web menu, but this above screen always seems to default back to 1, doesn't matter if 30 set at Web or 12 from above menu?
[6] FYI, below is the same menu when my other IP cam is selected. Frame rate info stays as is set, no default back to 1.
[7] & [8] FYI below are the DVR Network settings for the 2 ethernet ports.
[8]
[9] FYI the remote readout from the DVR, IP search box was clicked. Cam 17, the ELI-SIP-EMVD-21 cam, has a device name that shows in the live record screen, was set via the Web service menu, but does not list here, nor can it be set via the DVR cam name menu.
Below are photos I took at my computer with the ELI-SIP-EMVD-21 Connected and logged into via Web Service:
[10] Device Configuration - ADSL Network
[11] Protocol - Protocol Info
[12] Local Record - Record Directory
[13] Local Record - Record Policy
[14] Stream Configuration for Stream 1
[15] Stream Configuration for Stream 2
[16] Privilege Manager - User
[17] Device Configuration - Camera
[18] Device Configuration - CVBS Config
[19] Device Configuration - Device Port
[20] Device Configuration - Dome PTZ
[21] Device Configuration - Local Network
[22] Device Configuration - Microphone
[23] Device Configuration - OSD
[24] Device Configuration - System Config
[25] Device Configuration - System Service
[26] Device Configuration - Time & Date
1 click Device Configuration, 2 click Time & Date, 3 click Time Zone, and get these Time Zone options. Note that time zone is set for "(GMT+8:00) Beijing, Chongqing, Hong Kong, Urumqi" and not (GMT-8:00) Pacific Time (US Canada) which is my time zone? However the clock on live view screen shows the correct time for my Pacific Time time zone on my monitor during live viewing, but is off maybe a minute or so compared to the analog cameras. Maybe it just defaults to the China time after you log off after making changes?
[27] Device Configuration - Time & Date
Time & Date when this menu is first opened by 1 click Device Configuration, 2 click Time & Date.Note the "Adjust clock for daylight savings changes" box is blank? I seem to recall clicking this and setting the Start & End settings, but again, this is what it list? Does this menu not reflect the changes made to it when the OK box at bottom, and default back to this when you log back in?
[28] Device info
[29] Live Video
Note that Stream box list Stream 1 in its box, this just after I had made settings to the Stream Configuration for Stream 1 from the Stream menu. Time 11:58:21
[30] Live Video
Note that the Stream box is now blank. Time12:10:03 Click on the box and got a blank drop down, seems like there should have been some choices here? I had made and saved settings for both stream 1 & 2 in the Stream menu [14] & [15].
OK, so now you have all the information I have. Hope someone can help me out here. I am confused as the dickens as to what is going on with this camera.
PROBLEM: 24/7 recording dropping off all the time. [what I am trying get fixed here]
PROBLEM: The menus for both the DVR & the Web Service not showing the changes that are made for some items, but does for other items?
Do I have a bad camera or am I missing something in my setup?
Hoping someone will help step me through the correct settings that need to made in these menus, there is no help at all in the "manual" that came with the camera, and I haven't found any downloads or seen anything in forums that I have searched, and also advise me why the menus do not keep a record of changes.
Sorry this is so long, but do not know how shorten showing what the settings are. Sure hope the answer is simpler, like maybe only one of the settings is off. I thought the photos will show the settings better than I could describe them.
PS: That mess in the background is not mine, it use to look pretty nice just a few years back. That mess belongs to the reason I need to have my security system working and keeping a record. Sheriff's advice.