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anc6802 on TRIDVR-PRE32C dvr not allowing live view when logged in on a pc remotely or through LAN and TechPro app say login timed out

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I have tried everything I can think of and I cannot get the live view to work when logging in to the ip address weather locally or remotely. I can do everything else change setting and playback video.

I have the ports 80, 88, 3777, 8000 open to the dvr, which has a static ip address.

The dvr is in a dmz along with a netgear poe switch for ip cameras, and i'm using a Netgear ProSecure UTM-5 firewall/router.

Also the mobile app just says "login timed out" instantly when I click on "start live view" like it doesent even try. I did not change any of the factory port settings on the dvr. p2p is activated.

The dvr functions properly, its just the web part that isnt working.


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