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Michael on Reset Password

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Is there a way to recover from admin giving me a "The account has been locked" without rebooting the NVR? Rebooting NVRs is discouraged in my industry.

I have admin access through my 888888 user account but I can't get SmartPSS to connect to the NVR with the admin account being locked. I tried resetting the admin password in the NVRs System/Account web page but it didn't work.

Do I need to call?

Michael Hubenthal


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